Configuring your new IVM Answering Attendant requires running the built-in setup wizard, connecting your phone lines, and mapping your Out-Going Messages (OGMs) to custom key responses. The software functions as a virtual receptionist to route calls to extensions, voicemail boxes, or sub-menus.
Follow this structured guide to configure your NCH Software IVM Answering Attendant. 1. Run the Setup Wizard Open the IVM Answering Attendant application interface.
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